Draft — under legal review. This is placeholder text, not a final, lawyer-reviewed Privacy Policy compliant with Saudi Arabia's PDPL. Do not treat this as binding until it's been reviewed by a licensed professional. See docs/LAUNCH-READINESS-GUIDE.md § 1 for what a real version needs to cover.
Last updated: —
1. What we collect
- Account information: name, email, password (stored hashed, never in plain text)
- Vehicle information: make, model, plate number, vehicle size
- Location information: your saved address (for moto-mobile bookings), and GPS pins you provide for home-service bookings
- Payment metadata: the last 4 digits of cards you save and your chosen wallet types (no full card numbers are stored by this app)
- Booking history and reviews you write
2. How we use it
Your booking details (name, address, vehicle info) are shared with the Seller you book with, so they can fulfill your wash. We don't sell your data to third parties.
3. Your rights
[Placeholder — must state, and actually support in practice: your right to access the data we hold on you, request correction, request deletion, and withdraw consent. Currently this would be handled manually via a support contact rather than a self-service tool.]
4. Data retention
[Placeholder — how long data is kept after account deletion or after a booking is completed.]
5. Where your data is stored
[Placeholder — must name the actual hosting region(s) for the database and backend once finalized, since PDPL has conditions on transferring Saudi personal data outside the Kingdom.]
6. Contact
[Placeholder — a real contact method for privacy-related requests.]